Overview
At Ewyde, we are committed to maintaining transparency and professionalism throughout the service termination process. This policy outlines the terms that apply when a client wishes to terminate or discontinue any services with us.
Settlement of Outstanding Dues
In the event that a client wishes to terminate or discontinue any services, all outstanding payments, pending dues, and applicable charges must be cleared in full before the termination process can be finalized. This includes fees for completed and in-progress work, third-party costs incurred on the client’s behalf, and any other charges as per the agreed scope of work.
Digital Asset Handover
The handover of any digital assets, including website files, source code, design files, login credentials, and other project-related materials, will be completed only after full and final settlement of all outstanding payments.
Assets will be shared within a reasonable timeframe following settlement, through secure channels agreed upon by both parties.
Applicable Law & Governing Agreement
This policy is subject to applicable laws and the terms outlined in the service agreement signed between Ewyde and the client. In case of any conflict between this policy and the service agreement, the terms of the service agreement shall prevail.
Need to Terminate a Service?
If you wish to discontinue any ongoing service, please reach out to our team at info@ewyde.com or +91 9713003721, and we will guide you through the process.